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	<title>Sean A Sullivan: Web Developer, Marketing Enthusiast, Musician</title>
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		<title>Amazon Redefines Linking a User&#8217;s Name</title>
		<link>http://www.seanasullivan.com/2008/12/amazon-redefines-linking-a-users-name/</link>
		<comments>http://www.seanasullivan.com/2008/12/amazon-redefines-linking-a-users-name/#comments</comments>
		<pubDate>Tue, 23 Dec 2008 07:11:16 +0000</pubDate>
		<dc:creator>Sean Sullivan</dc:creator>
				<category><![CDATA[development]]></category>
		<category><![CDATA[amazon]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://www.seanasullivan.com/?p=208</guid>
		<description><![CDATA[I love Amazon.com.  I give them so much money because they do so many things right.  But today I ran into an odd interaction on their site against the convention of linking to a user&#8217;s name.  

I&#8217;ve been to Amazon.com so many times, but today I noticed something that really struck me [...]]]></description>
			<content:encoded><![CDATA[<p>I love Amazon.com.  I give them so much money because they do so many things right.  But today I ran into an odd interaction on their site against the convention of linking to a user&#8217;s name.  <span id="more-208"></span></p>
<p><a href="http://www.seanasullivan.com/wp-content/uploads/2008/12/amazon-greeting.png"><img src="http://www.seanasullivan.com/wp-content/uploads/2008/12/amazon-greeting.png" alt="amazon-greeting" title="amazon-greeting" width="500" height="91" class="aligncenter size-full wp-image-209" /></a></p>
<p>I&#8217;ve been to Amazon.com so many times, but today I noticed something that really struck me funny.   Because I&#8217;m still logged into the site from a previous session, they greeted me (like any well planned website should.)  However, there exists this precarious link &#8220;Not <u>Sean</u>?&#8221;  In this case, if I clicked my name, the site would log me out of my account.  Why?  In the web world, my account username, as a link, should be a link that takes me to my profile page.  On the other hand, if the link included the word &#8220;Not&#8221; and read &#8220;<u>Not Sean</u>?&#8221; then I would expect the site to trigger the action intended for a user who is not Sean, which would be to log me&nbsp;out.</p>
<p>Bad design pattern?  Some would call this a nit-pick but I believe in the world of usability, it&#8217;s about getting all these little things right and following convention.  In other words, don&#8217;t surprise the user and trick them into logging themselves&nbsp;out.</p>
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